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:: On Site Support ::
SDF Computer Support recognise that if you experience a computer problem that is impacting on your business, you need quick and efficient support.
As one of our business customers, if you experience a computer emergency, we will always aim to provide an immediate response. In exceptional circumstances (loss of complete system), we will rearrange our existing appointments to allow us to respond in the time frame you require. |
| Services we can provide on site include:- - Disaster recovery services
- Data Backup
- Installation of computer and related peripherals
- E-mail and Internet access problems
- Computer hardware failure
- Operating System and software failure
- Anti virus / Anti Malware solutions
- Wireless and wired networking solutions
- Computer performance problems
- Cable Management
An example of the level of service we can provide can be demonstrated by work we completed for Tramps Hair Salon in Aylesbury. The owner contacted us as the main server running their appointments booking system had failed with a serious Windows error. The shop was running blind without access to their appointment system. The fault was traced to a faulty hard disk and due to the nature of the fault, the data was unrecoverable. The owner had taken a backup the night before and within two hours, the system was back up and running on a second workstation. The impact to the business was minimal. After the initial support work required to recover the shop to a working system, we worked with the customer to provide a system based on three Dell computers, next business day on site support warranty, a documented backup routine and UPS guarding the main server. For an informal, no obligation quote, please ring 01296 431 153 or visit our contact page. | |